[Lexmark Blog] Lexmark Quarterly Business Roundup

Lexmark Quarterly Business Roundup

Aug 29, 2013

LEXINGTON, Ky., Aug. 29, 2013 /PRNewswire/ --

News Facts

Corporate News               

• Lexmark International, Inc. (NYSE:LXK) announced financial results for the second quarter of 2013. To access the earnings news release, click here, and for the earnings presentation information, click here.
• Lexmark's Board of Directors declared a quarterly cash dividend of $0.30 per share of Lexmark Class A Common Stock. The dividend is payable on Sept. 13, 2013, to shareholders of record as of the close of business on Aug. 30, 2013. 
• After the close of the markets on July 26, 2013, Lexmark entered into an accelerated share repurchase agreement ("ASR Agreement") with The Bank of Nova Scotia ("Scotiabank"). Pursuant to the terms of the ASR Agreement, Lexmark will purchase $21 million of the outstanding shares of its Class A Common Stock from Scotiabank.
• Lexmark announced an agreement to acquire Saperion AG, a European-based leader in enterprise content management solutions, focused on providing document archive and workflow solutions.

Customer News and Company Recognition

• Lexmark has been recognized as a Leader in managed print services (MPS) again by leading IT market research and advisory firm IDC in the 2013 MPDS MarketScape report, which analyzes the strategies and current capabilities of companies providing managed print and document services.
• Lexmark was also recently named a Leader by IDC in the firm's MarketScape: EMEA Managed Print Services 2012 Hardcopy Vendor Analysis.
• Acuo, now part of Lexmark's Perceptive Software, was recognized by Frost & Sullivan with the 2012 North American Frost & Sullivan Award for Market Share Leadership as the market share leader in vendor-neutral archiving (VNA), noting the company has significant standing in the broader enterprise imaging archiving market.
• Buyer's Laboratory (BLI) bestowed Summer 2013 Pick awards on the Lexmark MX812 Series for "Outstanding A4 Departmental Monochrome MFP," along with the Lexmark CS510 Series for "Outstanding A4 Color Printer for Small Workgroups."
• Lexmark was chosen by the FBI as its output provider in a $30 million agreement. Lexmark's Print Management solution has been deployed across the FBI's optimized fleet of smart Lexmark printers and multifunction products (MFPs) to reduce unnecessary printing, control overall printing costs and provide for strong user authentication, data security and information assurance.
• Perceptive Software has been chosen by World Vision International to help streamline its operations worldwide. Perceptive Content will provide efficiency and control across multiple ERP systems, helping to free resources for humanitarian efforts.
• Perceptive Software announced that Rideout Health will deploy Perceptive Software's Enterprise Content Management (ECM) solution for the health system's hospitals, cancer center, outpatient clinics and other ancillary services.
• Perceptive Software received a 2013 top company award as a "Cool Company" from the Kansas City Business Magazine. 

Products, Software, Solutions and Services News

• Perceptive Software released Document Filters 11, enabling technology partners to unlock and transform unstructured content for use in big data, data loss prevention, e-discovery and other data-driven solutions.
• Perceptive Software launched Perceptive Intelligent Capture for Transcripts, offering higher education institutions reductions in transcript data entry time and cost, while easing workflow delays during peak enrollment seasons.
• Perceptive Software and Bridgeline Digital jointly announced that they have committed to a long-term agreement that will see Bridgeline's iAPPS® platform augmented with Perceptive Enterprise Search technology.

Community News

• Lexmark and the Nature Conservancy teamed up to support the PGA of America with a tree-planting eventto help offset the impact of printing and paper products generated over the course of the seven-day 2013 PGA Championship. Lexmark is the Official Printing Technology Provider of the PGA of America.
• Lexmark was named a winner of the 2013 Alfred P. Sloan award for Excellence in Workplace Effectiveness and Flexibility. The award, which recognizes employers that successfully use workplace flexibility to meet both organizational and employee goals, has been given to Lexmark the past six consecutive years.
• Recently, Lexmark employees built their 18^th Habitat for Humanity house in Lexington, Ky.

Supporting Resources:

Additional content is available on Lexmark's News Blog.

About LexmarkLexmark is uniquely focused on connecting unstructured printed and digital information across enterprises with the processes, applications and people that need it most. For more information, please visit www.lexmark.com.

Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the U.S. and/or other countries. All other trademarks are the property of their respective owners.

All prices, features, specifications and capabilities are subject to change without notice.

SOURCE Lexmark

For further information: Investor Contact: John Morgan, (859) 232-5568, jmorgan@lexmark.com; Media Contact: Jerry Grasso, (859) 232-3546, ggrasso@lexmark.com

[Lexmark Blog] A Winning Information Strategy Starts With Winning Technology

A glut of unstructured data and content has left knowledge workers disconnected from the information they need to be productive. From loan applications to insurance claims, from student testing to government benefits forms, unstructured, paper-based information must be captured and brought into business systems.

An Unstructured Information Solution Depends on Reliable Capture Solution

Many companies overcome this challenge by using intelligent capture and multifunction devices as on-ramps to bring paper information into business processes. Advanced managed print services (MPS) offer an effective strategy to connect devices, content and process automation for end-to-end, enterprise-wide information capture. If MPS is to be the pathway to productivity, then its enabling technology must be reliable at every point, from information capture to information release.

Differentiator: Our Technology Is Our Own

Lexmark MPS combines intelligent MFPs for capture plus industry-specific software solutions that optimize business processes and content. But here’s where Lexmark differs from many other MPS providers: Not only do we bring decades of experience to each engagement, we also bring our own technology to the table. Lexmark device innovation – one of the foundation of our solutions capabilities – is built in, not brought in. As a result of this commitment to excellence, our product lines – both single function and multifunction – are routinely recognized and honored for their quality.

Ahead of the Pack When It Comes to Product Awards

Consider this; Of the 158 industry awards and product reviews announced so far in 2013, Lexmark has captured top honors in 25 percent of these, almost twice that of the nearest competitor. The judging organizations – all respected for their technology evaluations – range from Buyers Lab and Better Buys for Business to PC Magazine, PC World and Macworld magazines.

Lexmark’s technology is designed and executed to bring you the highest return and reliability in your MPS engagement – great devices equal maximum performance for your fleet.

For more information about Lexmark technology awards, click hereto visit our awards page.

[Lexmark Blog] Let us introduce you: Saperion, Lexmark’s newest company acquisition

LexmarkNews interviewed John Gamble, executive vice president and chief financial officer for Lexmark, on today’s announcement of our agreement to acquire Saperion, a European-based leader in enterprise content management (ECM) solutions.

Lexmark: Tell us about Saperion and how the company is a great fit with Lexmark.

Gamble: Saperion is a leading provider of ECM and business process management (BPM) solutions headquartered in Berlin. It has a strong European-based clientele, which includes well-known brands such as Siemens and Daimler, as well as a strong base of medium-sized customers. Its solutions feature a platform-independent, multilingual architecture, making the products highly scalable and easy to integrate with all major enterprise resource planning software, email and document management systems.

The acquisition of Saperion accelerates several strategic Lexmark objectives, including rapidly expanding our software and solutions footprint in EMEA. Saperion is also a great fit in terms of customers, as it strengthens our position in delivering solutions to large enterprise customers in EMEA and growing our software channel.

Lexmark: How and why does Saperion fit well withPerceptive Software?

Gamble: Geographically, Perceptive and Saperion complement each other quite nicely. The acquisition of Saperion accelerates Perceptive achieving several strategic goals, including the before-mentioned growth in EMEA. This synergy works the other way also: Saperion will be able to offer and support its solutions in global regions where it previously was not represented. And existing Saperion global accounts now can benefit from Lexmark’s international breadth and presence to receive support across multiple geographies.

Lexmark: Why is a larger European presence strategic for Perceptive Software?

Gamble: EMEA is the second largest market for content and process management software worldwide, with $7.1 billion of software revenue in 2012 representing 32 percent of the world market (Source: Gartner – Forecast: Enterprise Software Markets, Worldwide, 2010-2017, 2Q13 Update, June 2013).

For Perceptive to achieve its strategic goal of being one of the leading content and process software solution providers in the world, we must develop and have a strong brand in this geographic region.

Also, strength globally ensures we can fully serve Lexmark’s largest multinational customers to support their business objectives and help manage their unstructured information challenges.

Lexmark: We’ve made a number of international purchases in the past three years - Pallas Athena, Brainware, ISYS and now Saperion. Is the strategy to add footprint or technical expertise?

Gamble: Lexmark’s acquisition strategy is multi-dimensional. At our core, we are a solutions company, and we look to add capabilities that allow us to deliver deeper and more compelling solutions to our customers.

Saperion, like many of our acquisitions, will help us both deepen our solutions capabilities and expand our geographic footprint while better serving our global enterprise customers.

As with all of our acquisitions, the most critical part in determining success will be the integration of the companies. We must embrace the opportunity to add new capabilities and take what is best from each acquisition to create a more dynamic Lexmark.

Click here to find out more about Saperion.

[Lexmark News ] Lexmark’s take on key Big Data trends in retail

What are the key Big Data trends in retail environments? How do these trends affect consumers, retailers and supply chain?

Watch the video below featuring Paul Merritt, Lexmark’s industry director for retail to get his take on the key trends to watch for.

Check out the latest You Tube Video to see what the latest trends are and how they affect all aspects of business

[Lexmark News] Meet Twistage, one of Lexmark’s newest software acquisitions

We recently sat down with David Wadler, CEO of Twistage, one of the newest software companies Lexmark has acquired. Twistage joined Lexmark’sPerceptive Software in March of 2013, so we wanted to get an update on how the integration is going and what the companies have been working on in the last few months. Here are the highlights:

Give us a description of Twistage and what the company offers.Wadler: My business partners and I started Twistage in 2004 with the idea that there would be growing demand for online video. We had a few false starts, perhaps most interestingly a business to consumer user-generated video portal that we built prior to YouTube’s launch. Ultimately, however, we settled on building a cloud-based video management system for businesses. Over the past few years, the product has evolved and we began managing more kinds of rich media like audio and image files. Our focus has been on empowering businesses to manage and distribute rich media across a broad swath of use cases (marketing, training, premium content monetization, corporate communications, and more). We do this by eliminating complexity, turning video management into a simply Application Program Interface (API) call or button click.

What makes Twistage stand out in the marketplace?

Wadler: Whereas many of the companies in the rich media space, particularly online video platforms (OVPs), focus on template-driven solutions, our approach was to build a robust API. This allows for very tight integration, allowing our customers to dictate the user experience and drive more return on their existing investments in hardware and software infrastructure. Since ours has long been a technical solution, it was a challenge to package our product from a marketing perspective, but the market ultimately responded: We were one of the few OVP start-ups to reach and maintain profitability. In addition, Frost & Sullivan named Twistage “the OVP’s market hot company to watch” and called us “the Porsche of OVP vendors” in their 2013 report on online video platforms.

Why Lexmark – what makes Twistage and Lexmark a good fit?

Wadler: Lexmark has quickly evolved into a company that manages unstructured data, whether it’s being printed on a piece of paper, scanned into an MFP, or exists only in a digital format. The Twistage acquisition will further round out this offering, bringing rich media into the fold. In addition to extending the content management capabilities of Lexmark – and of course, Perceptive Software – Twistage will also be delivering some of its Cloud DNA. We’re excited to provide our underlying Cloud Framework to Lexmark and are looking forward to working together to deliver products and solutions on top of this framework.

What are you most excited about looking forward as we continue to build our business together?

Wadler: In a word, scale. And for me, it’s scale everywhere. Our engineering group got much bigger. We have a global sales and marketing footprint. We’ve long wanted to build a big business and now we have one. The next challenge for us is to make sure that we continue to execute efficiently so that everyone – our customers most importantly – can reap the benefits.

Any other interesting info you’d like to share?

Wadler: I actually have a fun anecdote that, in some ways, speaks to the fit of the acquisition. When we were first introduced to the company, I was asked to give a demo. Rather than spend time walking through our user interface or website, I showed the audience something that they see practically every day – Innovate. For those who are visiting the blog from outside Lexmark, Innovate is our internal social network. Unbeknownst to practically everyone in the room or connected remotely, Twistage had been powering the video for Lexmark’s social network since its inception. (And we continue to be the video engine for Innovate.) Even though we were newly acquired, we had been working together for quite some time!

For more information on Twistage and how it can help your business, click here.

[Lexmark News] Lexmark and the PGA Championship – A Sponsorship that Scores Big in the World of Professional Golf

Talk about a winning streak. For the third year in a row,Lexmark has teamed up withThe PGA of America to provide technical expertise that streamline business processes and provides workforce connectivity during the95th PGA Championship being held this week at Oak Hill Country Club in Rochester, New York.

As the “Official Printing Technology Provider of the PGA of America,” Lexmark is the exclusive provider of printers and multifunction products (MFPs), associated solutions and supplies to The PGA of America and PGA Professionals—and The PGA Championship is by far one of our most collaborative and successful partnerships to date.

The IT Backbone Behind the Scenes

As the exclusive IT hardware and solutions provider for this globally televised tournament, Lexmark’s industry-leading solutions are core to its success. Everyone from the PGA event staff to the golf pros to the scorekeepers, media and fans benefit from Lexmark’s solutions, which deliver accurate real-time scoring, printing of special event passes and vouchers for attendees and more.

Dave Puterbaugh working the media room at the 95th PGA Championship

We interviewed David Puterbaugh, head of Lexmark’s trade show technology and logistics team, to get a better look at what goes on behind the scenes.

How many Lexmark laser printers and MFPs are currently in use at this year’s PGA Championship?

Puterbaugh: We have some 80 devices here to support the PGA, including laser printers and smart MFPs. The devices are spread throughout the golf course, championship offices, operations centers and support offices, as well as in our hospitality suite in downtown Rochester. We have 15 devices in the media center, three of which are high-speed Lexmark X860 Series products that are being used to provide printouts for the media. These printers will print somewhere between 100,000 to 150,000 documents during the week of the championship.

We heard that Lexmark plays an essential role in ensuring the accuracy of the golf scores. How does this work?

Puterbaugh: As each player finishes his round, the first stop is the contestant scoring office, where the pro reviews the score and signs the player’s score card to make it official. The scoring information is then provided to numerous locations on the golf course—this is where Lexmark comes in. We instantly capture the data by scanning it into a Lexmark MX711 MFP. The device is running a custom application that immediately distributes the information to multiple locations on the golf course, including the scoreboard, broadcast media center, and official scoring office for the PGA. From a competition standpoint, this is a critical function. Speed and reliability are critical—and the accuracy level must be 100 percent.

How did the PGA handle scoring before?

Puterbaugh: Previously, the PGA was using a combination of fax machines and couriers on the course. They would make manual copies of the scores and distribute them by hand, which could result in errors or delays. It required additional personnel and time. It takes as much as 30 to 45 minutes to get across a golf course, so Lexmark addressed a critical function that answered the PGA’s needs.

How is the PGA event staff using Lexmark’s solutions to get their work done?

Puterbaugh:  There are scores of PGA staff and other employees here on site, each with specific roles and responsibilities, who depend on our devices to help them get their jobs done. They’re using Lexmark MFPs to produce everything from ground passes and meal vouchers to coupons and labels, as well as many other types of typical office documents—except they’re doing it in a very high- demand environment.

Before Lexmark supported the tournament, the media center was using a variety of third-party brands, which presented operational challenges for the event staff; they weren’t familiar with the brands and the machines didn’t come with any on-site support. Since we’ve been on board, they’ve been very happy.

For more information on how Lexmark and the PGA work together, click here.

Lexmark Recognized as Industry Leader

Lexmark has been identified as a Leader by leading IT market research and advisory firmIDC. The firm’s 2013 MPDS MarketScape report analyzes the strategies and current capabilities of companies providing managed print and document services (MPDS).

As defined by IDC, Leaders are companies that have led and continue to lead the market in both breadth of offering and strategic intent.  

“Lexmark’s offering is among the most comprehensive of the vendors we evaluated,” said Holly Muscolino, research director, IDC BuyerPulse Analysis: Managed Print and Document Services program. “Lexmark’s high MPDS retention rate, glowing customer reviews and the continued growth of its program reflect its strong technology portfolio, robust methodology and execution excellence.”

Once again, Lexmark has been named a Leader in this study. The last MPS study from IDC in December 2011 also put Lexmark in the leaders category.

“Our MPS offering is unique in the industry in that it matches our expertise in helping customers manage their unstructured content with our world-class industry specific managed services,” said John Crandall, vice president and general manager, Global Marketing and Sales, Enterprise. “We help customers transform and grow their business processes and improve decision-making with real-time access to critical structured and unstructured information.”

Other industry analysts also put Lexmark in the leaders category for MPS. Recent accolades include:

• Lexmark is once, twice, three times a Managed Print Services leader
• Lexmark again named a leader in Quocirca MPS Vendor Landscape
• Lexmark named a leader in the Gartner Magic Quadrants for MPS and MFPs/Printers

Click here for more information on Lexmark’s Managed Print Services Offerings.

[Lexmark News] Join Business Visionary and “Future of Work” Author Tom Malone for New Webinar: Productivity for the Decentralized, Data-saturated Workforce

The future of work is already shaped by today’s trends. One undeniable influence is the unchecked growth of business information. A surprising amount of this information is paper that exists as unstructured data locked outside your core systems.

Another trend is the growth of the decentralized workforce, as our organizations adapt to mobility, cloud environments, expanded markets, mergers and acquisitions, and other factors. Easier, cheaper communication has untethered workers from the corporate mothership. Now it’s time to consider how processes must also adapt as the pathways for information, communication and collaboration.

How to Help Decentralized Teams Succeed: These two forces — decentralized teams and exploding unstructured information – demand a new approach. When workers are decentralized, the processes to connect them with data and business systems are even more critical. Workers must be able to connect the information gaps and bridge the silos in order to deliver productivity, customer service and business success.

A Lexmark-sponsored webinar on August 8 features MIT professor, critically acclaimed author and organizational visionary, Prof. Thomas Malone, and a look at various models and strategies for decentralized workforces. If there’s a discussion about the evolving workplace and distributed workforce, chances are, Thomas Malone’s ideas are influencing the conversation. You might say he literally wrote the book about it: The Future of Work: How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life, published by Harvard Business School Press, 2004.

Spend an Hour with an Organizational Visionary: Malone is the Patrick J. McGovern Professor of Management at the MIT Sloan School of Management and founding director of the MIT Center for Collective Intelligence. He was also the founder and director of the MIT Center for Coordination Science and one of the two founding co-directors of the MIT Initiative on “Inventing the Organizations of the 21st Century.”

If you’ve read any of Malone’s many articles, blogs and other publications, you won’t want to miss this opportunity to hear his thinking about decentralized teams. And if you expect to be around for the future of work, you should plan to attend this webinar.

Click here to register.