As retailers reinvest in their loss prevention teams, they’re looking for professionals who can enhance profitability, drive new ideas, and interpret, and act on, data that new technology makes available.
At a time when retailers lose more than $35 billion to theft and administrative errors in a single year, the retail loss prevention specialist takes on a more important role, and different duties, in the retail organization.
Gone are the days when the loss prevention employee would spend most of his or her time walking a store’s aisles or poring over grainy video clips. Today, the best loss prevention specialists are part trainer, part auditor and part analytics specialist. He or she may also handle safety in addition to security, says Richard T. Mellor, vice president, loss prevention, National Retail Federation(NRF).
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